Privacy Policy
LEGAL
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: [April 2026] · ModernDayVA.com
01
Who We Are
Modern Day VA (“we,” “us,” or “our”) operates ModernDayVA.com and provides virtual staffing services connecting businesses with remote professionals. This Privacy Policy applies to all personal information collected through our website, services, and related communications.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
02
What Data We Collect
We collect information you provide directly to us, and information collected automatically when you use our Site.
INFORMATION YOU PROVIDE
DATA TYPE | WHEN WE COLLECT IT |
Name & email address | When you create an account, contact us, or subscribe to our newsletter |
Phone number | When provided via our contact or intake forms |
Company name & role | When employers post a job or use our Concierge service |
Resume & work history | When candidates create a profile or apply for roles |
References | When provided as part of the candidate vetting process |
Payment information | When purchasing a service (processed by our payment provider — we do not store card details) |
Communications | Emails, messages, and form submissions sent to us |
INFORMATION COLLECTED AUTOMATICALLY
– IP address and approximate location
– Browser type and operating system
– Pages visited, time spent on the Site, and referring URL
– Device identifiers and cookie data
– Clickstream data and interaction patterns
This data is collected through cookies and similar tracking technologies, described in Section 4.
03
How We Use Your Data
We use the information we collect to operate and improve our services. Specifically, we use your data to:
– Create and manage your account and profile
– Match employers with suitable candidates and vice versa
– Process payments and manage billing
– Communicate with you about your account, services, or enquiries
– Send newsletters or marketing communications where you have opted in
– Conduct candidate vetting and reference checks as part of our placement process
– Improve our website, services, and user experience
– Comply with legal obligations and enforce our Terms of Use
– Prevent fraud and protect the security of our platform
Marketing communications: We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. |
04
Cookies & Tracking
Our Site uses cookies and similar technologies to enhance your experience and help us understand how visitors use our platform. A cookie is a small text file stored on your device when you visit a website.
TYPES OF COOKIES WE USE
COOKIE TYPE | PURPOSE |
Essential | Required for the Site to function. These cannot be turned off. They include cookies that enable login sessions and form submissions. |
Analytics | Help us understand how visitors interact with our Site. We use this data to improve our content and user experience. |
Marketing | Used to deliver relevant content and track advertising effectiveness. Only set with your consent. |
Preference | Remember your settings and preferences to personalise your experience on return visits. |
MANAGING COOKIES
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Site.
We may use third-party analytics tools such as Google Analytics. These tools have their own privacy policies governing the data they collect.
05
Third-Party Sharing
We do not sell your personal information. We do not allow third parties to use your data for their own marketing purposes.
We may share your information with trusted third parties only in the following circumstances:
SERVICE PROVIDERS
We work with third-party companies to help us deliver our services — including payment processors, email platforms, analytics providers, and hosting services. These providers only access your data as necessary to perform their function and are contractually required to protect it.
EMPLOYERS & CANDIDATES
As part of our placement service, candidate profile information is shared with relevant employers, and employer job requirements are shared with relevant candidates. This sharing is core to the service you have signed up for.
LEGAL REQUIREMENTS
We may disclose your information if required to do so by law or in response to a valid legal request from a government authority, court, or regulatory body.
BUSINESS TRANSFERS
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity. We will notify you of any such change.
06
Your Rights & Choices
You have the following rights with respect to your personal information. To exercise any of these rights, please contact us using the details in Section 10.
– Access: You may request a copy of the personal information we hold about you.
– Correction: You may ask us to correct any inaccurate or incomplete information.
– Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
– Opt-out of marketing: Unsubscribe from marketing emails at any time via any email or by contacting us.
– Data portability: Request a copy of your data in a structured, commonly used format.
– Account closure: Close your account at any time by contacting us.
We aim to respond to all data rights requests within 30 days. If your request is complex, we may take up to 60 days and will notify you accordingly. |
07
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data.
These measures include:
– Encrypted data transmission via SSL/TLS
– Secure storage of personal data on protected servers
– Restricted internal access to personal data on a need-to-know basis
– Regular review of our security practices and procedures
– Use of reputable, security-audited third-party services for payment processing
While we take all reasonable precautions, no method of data transmission or storage is 100% secure. In the event of a data breach that affects your rights or interests, we will notify you in accordance with applicable law.
08
Children’s Privacy
Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information. If you believe a minor has provided us with personal information, please contact us promptly.
09
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law.
– Active account data is retained for as long as your account remains open
– Candidate profiles are kept active in our talent pool unless you request removal
– Billing and transaction records are retained for a minimum of 7 years for legal compliance
– Marketing preferences and opt-out records are retained indefinitely to honour your choices
– Communications and correspondence may be retained for up to 3 years
When your data is no longer required, we will securely delete or anonymise it.
10
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to make a complaint about how we handle your data, please reach out:
– By email: hello@moderndayva.com
– By visiting: ModernDayVA.com/contact
We will respond to all privacy-related enquiries within 30 days.
This Privacy Policy was last updated on [Month Day, Year]. We reserve the right to update this policy at any time. This page should not be construed as legal advice. We recommend consulting a qualified legal professional to ensure this policy meets all requirements applicable to your jurisdiction and business.
Modern Day VA
Virtual Staffing Hub · Building Teams Worldwide
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